Send us an email

Our dedicated team is here to assist our members to effectively direct the new homebuyers to your projects through this uniform and consistent kiosk directional program throughout Southern California.

For additional information, please reach out to our team at signs@biasc.org or by calling (949) 777-3856.

 

    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    What is the kiosk directional sign program?

    The kiosk directional signage program is for home builders throughout Southern California to assist the homebuyer in locating new subdivisions and homes. Due to limitations on signage in the Southern California region, the BIASC along with our local municipalities developed the Regional Sign Program.  The kiosks are temporary signs with arrow directions that are installed along our roadways with the approval of our local municipalities. The Regional Sign Program is a good balance for our municipalities to manage the increasing need on signage in a uniform way. The BIASC operates and manages the Regional Sign Program from ordering to installation to maintenance. 

    What number do I call if I have questions regarding the Regional Sign Program?

    Please contact BIA Signs Admin at (949) 777-3856 or via email signs@biasc.org. 

    How do I participate?

    You can inquire to participate on Contact Us page or by calling (949) 777-3856 or via email at signs@biasc.org.

    How long does it take to install a panel on an existing approved kiosk?

    The production and installation process takes approximately 10 business days once we receive the order and payment has been submitted.  

    Can I request new location?

    Yes, BIASC will work with respective cities on the approval process. Please allow approximately 30 days or more for the approval process and installation. 

    What are the costs associated with participation?

    For pricing and additional details, please call us at (949) 777-3856 or send an email to signs@biasc.org.

    What type of payments does the BIASC accept?

    Currently we only accept checks. 

    What should the check be made payable to?

    Checks should be made payable to Building Industry Association.

    Where do I send payments to?

    All payments, either new orders or monthly rent need to be mailed to: 
    BIA of Southern California
    c/o:  Regional Sign Program
    17192 Murphy Ave. #14445
    Irvine, CA 92623

    Cancellations

    What is the cancellation policy?

    All cancellations must be made in writing by emailing signs@biasc.org.  We do require 30 days to removal all panels.   

    How will prepaid last month's rent be applied?

    Once the BIASC receives the cancellation request and processes the request, we will adjust the billing and apply the last month’s rent to the last billable month.  We will issue any credits and adjustment once the panels have been removed.  

    Maintenance

    What kind of maintenance can be reported?

    You can report the following:

    • missing panels or kiosks
    • missing headers or panels
    • damaged panels or kiosks
    • weed abatement
    • graffiti
    • or other issues.  
    How do I submit maintenance request?

    All maintenance requests need to in writing and emailed to signs@biasc.org.

    How long does maintenance request take?

    Please allow 48 hours for graffiti and approximately 10 working days on all other maintenance request.